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Brother Printer offline

How to fix it?

Brother printers are one of the highest selling printers across the globe, due to their high durability and low-cost performance over their lifespan. Brother Industries manufactures a wide range of printer machines; their printer lineup includes label printers, fax machines, multi-function printers and other portable printers. Addition to this, Brother Printer comes with a variety of features which are suited for personal use and office. Users can compare different models of printer units along with their features on the official website of Brother Printer and buy a suitable one as per their requirement.

Brother printer says offline, is a concern mainly related to connectivity and power supply issues. Other factors which cause this kind of issue are overloading the printer and loose cable connections. A critical assessment of the printer hardware units and its connectivity with a computer could determine the actual cause of this problem and allow the user to bring back the printer online.

Some of the troubleshooting steps which could fix the issue and allow you to print the documents are mentioned below:

  • Launch control panel in your computer and browse to ‘Hardware and Sound,’ and click on it.
  • On the next page of the window, you will find an option ‘Devices and Printer,’ click on it.
  • Now, you would be able to see your Brother Printer icon, click on ‘see what’s printing.’
  • On the next window, click on ‘Printer’ at the top of the window and find the blue check mark on the left side of ‘Use Printer Offline.’
  • If you find the check mark, then click the ‘Use Printer Offline’ option to unselect it. Now your documents will start printing. If documents do not print, then proceed to next step.
  • Now, press the power button on your printer to turn it off.
  • Disconnect all the cables from your printer and unplug the power plug of the printer. Make sure that there is no cable connection in between printer and your computer.
  • Now, connect the power plug of the printer to the power supply and connect all the cables before turning on the printer.
  • Give a test print command; if the printed document comes out of the printer as per your requirement, then the issue is resolved. Otherwise, continue to the next step.
  • Restart your computer first and then the printer, this should resolve the issue and allow you to get successful print jobs.

Further, it is intermittent that Brother Printers face any technical issue. But they face few common technical issues time to time. Some of the commons issues related to Brother Printer are printing takes too long, the paper is jammed, and how to fix toner error of the Brother Printer. All these issues can be fixed with appropriate troubleshooting steps, which are available over the internet.

Besides, if you are unable to print the documents even after following the troubleshooting steps which are mentioned above, then it is recommended to contact Brother Printer technical support. The support team has well-trained experts who can assist you to fix the problem. Moreover, to bring the Brother Printer online from the offline state, you would need to follow few more troubleshooting steps, a professional technician could provide you these steps, or you can look for these over the internet. If you are unable to contact Brother Printer customer service number, then you can get the customer service number from our website ‘contactforhelp,’ which is an online directory.

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